PPAPP Agency Adds 10 Complaint Posts for Violence against Women and Children

The Jakarta Empowerment, Child Protection and Population Control Agency (PPAPP) is set to soon set up ten new complaint posts for violence against women and children in Jakarta.

It is also to identify the hopes and needs of victims of violence

Those complaint posts will be placed in child-friendly integrated public spaces (RPTRAs) spread across five administrative city areas. With this addition, there are currently 35 posts spread throughout the Jakarta area, including Seribu Islands.

UPT Center Head for the Protection of Women and Children, Tei Palupi Diah Handyanti said there were two officers at each post consisting of a Counselor with a Bachelor's degree in Psychology and a Paralegal with a Bachelor's degree in Law.

Complaint Service Post on Panggang Island Serves 320 Reports

She explained every officer at the complaint post had the duty to receive complaints of violence against women and children and conduct initial assessments of victims of violence against women and children.

"Besides exploring the incidents experienced, it is also to identify the hopes and needs of victims of violence. This identification process is important, thus victims of violence receive services according to their needs," she explained, Monday (2/5).

Each officer also had their own duties according to their scientific background and position. Apart from conducting assessments, counselors have the task of exploring the impact or psychological condition of victims of violence against women and children.

"They are also tasked with providing psychological strengthening, providing psychoeducation, and assisting victims of violence against women and children in legal processes such as post-mortem procedures or at the police and court levels," she added.

Then paralegals are tasked with providing legal consultations and providing assistance at the police and court levels.

She continued the Paralegal complaints post also provides diversion assistance and ensures the fulfillment of the rights of victims of violence against women and children, especially regarding protection when accessing legal services.

Even, counselors and paralegals at the complaint post also support the city government's efforts to create a Child-Friendly City, one of which is by conducting outreach to the general public and schools regarding violence against women and children.

"Through evaluation and analysis regarding the existence of complaint posts, its existence has become one of the main gateways for receiving complaints of violence against women and children in Jakarta," she closed.

Here are the locations of the 10 additional complaint post locations this year:

Central Jakarta

- Planet Senen RPTRA

Pasar Senen Dalam VIII, Senen Urban Village, Senen

North Jakarta

- Bawang Putih RPTRA

Jalan Kebon Bawang VII, Kebon Bawang Urban Village, Tanjung Priok

West Jakarta

- Matahari RPTRA

Jalan Kebon Jeruk XIII, Tamansari Taman Sari Urban Village

- Wijaya Kusuma RPTRA

Jalan Wijaya Kusuma VIII, Grogol Urban Village, Grogol Petamburan

South Jakarta

- Anggrek RPTRA

Jalan Haji Gandun, Lebak Bulus Urban Village, Cilandak Sub-district

- Ramli RPTRA

Jalan Kapten Tendean, Gang Jati, Mampang Urban Village, Mampang Prapatan

- Astabrata RPTRA

Jalan Rawa Papan, RT 11/06, Pesanggrahan Bintaro

East Jakarta

- Gedong Trikora RPTRA

Jalan Trikora, Gang Hajah Nipah, Pasar Rebo Urban Village, Gedong Sub-district

- Utakara Beriman RPTRA

Jalan Jeruk III, Utan Kayu Utara, Matraman

- Dahlia RPTRA

Jalan Nurul Hidayah, Kramat Jati